![]() This can be done by holding the Reset button for at least 15 seconds and then releasing it. Unplug your modem from power for 1 minute and then plug it back in.Online light: Solid On / Flashing / Off (Should be Solid On if Flashing or Off, may be modem configuration problem or service has not been activated.). ![]() US light: Upstream light - Solid On / Flashing / Off (Should be Solid On if Flashing or Off, that means your modem isn’t getting signal over the coaxial cable.).DS light: Downstream light - Solid On / Flashing / Off (Should be Solid On if Flashing or Off, that means your modem isn’t getting signal over the coaxial cable.).Is the modem connected to the cable jack it was originally installed?.Is the power adapter connected securely to the modem and other end to the power outlet?.Is the cable connecting your modem to your computer secure at both ends?.Is the coaxial cable connecting your modem to the cable jack secure at both ends?.
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March 2023
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